Gaming should be fun, not stressful. raja10 is deeply committed to providing a safe and controlled environment for every player in Indonesia. Our responsible gaming framework puts you in control — always.
Our Commitment
Every feature on the raja10 Platform is designed with player safety in mind. These six pillars define how we approach responsible gaming across all product areas — from sports betting and slots to live casino and togel (Indonesia's traditional numbers lottery) markets.
Every new account at raja10 goes through a mandatory age verification step during registration. Our KYC process requires submission of a valid government-issued ID — such as a KTP (Indonesian national identity card) or passport — to confirm that you are at least 21 years old before any deposit or wager is permitted. Accounts that cannot be verified are suspended immediately.
raja10 allows you to set daily, weekly, or monthly deposit caps in IDR directly from your Account dashboard. Once a limit is in place, it takes effect immediately and cannot be increased for a minimum cooling-off period of 24 hours. Reducing your limit, on the other hand, takes effect instantly — giving you a robust safeguard against impulsive top-ups during a losing run.
You can set a maximum session duration — from 30 minutes up to 8 hours — after which raja10 will automatically log you out and present a summary of your session activity, including total wagered, total won, and net result in Rp. Taking regular breaks is one of the most effective habits for keeping gaming recreational rather than compulsive.
If you need a short break from the Platform, you can activate a time-out period of 24 hours, 7 days, or 30 days. During a time-out your account is temporarily locked — you cannot log in, place bets, or make deposits. Time-outs activate immediately upon request and cannot be reversed before the selected period expires. Pending withdrawals are processed normally during any time-out.
For players who feel they need a longer or permanent break, raja10 offers a self-exclusion programme. You can self-exclude for a minimum of 6 months, 1 year, 3 years, or permanently. During self-exclusion, your account is closed, all marketing communications are stopped, and any attempt to open a new account under the same identity will be rejected. Contact our support team to activate this option.
Beyond deposit caps, raja10 lets you set a maximum loss threshold per session, per day, or per week. When your net loss reaches the limit you have set, your session ends automatically. Alongside this, optional on-screen reality check pop-ups can remind you of the time elapsed and money spent at intervals you choose — a gentle, non-intrusive prompt to pause and reflect.
Know the Signs
Gambling is a form of entertainment, and for the vast majority of raja10 players it stays that way. However, for some individuals, gambling can shift from a leisure activity into a compulsive behaviour that causes real harm — financially, emotionally, and socially. Recognising the early warning signs is the first step toward getting back in control.
Common indicators that gambling may be becoming a problem include:
If any of the above resonate with your experience, please reach out to our support team or explore the self-exclusion and limit-setting tools available in your Account dashboard. You are not alone, and help is available around the clock.
Self-Assessment
Answer these questions honestly. If you find yourself saying "yes" to three or more, we strongly encourage you to use our responsible gaming tools or speak with a support agent immediately.
Do you find yourself thinking about gambling throughout the day, even when you are at work, school, or with family?
Have you ever placed larger bets than you intended in an attempt to win back money you had already lost?
Has gambling caused arguments or tension in your relationships with a partner, family member, or close friend?
Have you ever hidden the amount of time or money you spend gambling from someone who cares about you?
Do you feel a compulsion to gamble when you are feeling stressed, bored, lonely, or emotionally overwhelmed?
Have you ever borrowed money, sold possessions, or delayed paying bills in order to continue gambling?
Have you previously tried to stop or reduce your gambling but found it extremely difficult or impossible to do so?
Tools & Controls
All responsible gaming tools are available directly within your Account dashboard — no need to contact support for the standard controls. They are free, instant to activate, and cannot be reversed before their cooling-off period ends.
Set a daily, weekly, or monthly cap on how much IDR you can deposit. Reductions apply immediately; increases require a 24-hour cooling-off period to take effect.
Define a net loss ceiling per session, per day, or per week. Once reached, your session closes automatically and you receive a summary of your activity.
Lock your account for 24 hours, 7 days, or 30 days. During a time-out you cannot log in or deposit. Withdrawals already in progress are unaffected.
Close your account for 6 months, 1 year, 3 years, or permanently. All marketing stops immediately. Re-registration under the same identity is blocked for the full exclusion period.
Set a maximum continuous session length. After the timer expires, you are logged out automatically and shown a full session summary before you can log back in.
Enable pop-up reminders at 15-, 30-, or 60-minute intervals showing your net balance change for the session — a gentle nudge to pause and assess before continuing.
Unsubscribe from all promotional emails, SMS bonuses, and push notifications at any time. This is separate from self-exclusion and can be toggled independently from Account settings.
Our Indonesian-speaking support agents are available around the clock via live chat. If you prefer to discuss your concerns privately, you can also email our dedicated responsible gaming team.
Step-by-Step
Setting up responsible gaming controls on raja10 takes under two minutes. Follow the steps below — or contact our 24/7 live chat if you need guided assistance at any point in the process.
Visit the raja10 Login page and sign in with your registered username and password. Make sure you are on the official raja10.app domain before entering your credentials.
Click your account avatar in the top-right corner of the dashboard and select "Account Settings" from the dropdown menu. This section houses all your personal preferences and security options.
In the Account Settings sidebar, select the "Responsible Gaming" tab. All available tools — deposit limits, session limits, time-outs, and self-exclusion — are listed here with clear toggle controls.
Enter your preferred limit value or select a time-out or self-exclusion duration from the dropdown. Confirm your selection and the control activates immediately. You will receive an email confirmation to your registered address.
If you encounter any difficulty activating these tools, or if you need to request self-exclusion urgently, contact our live-chat support team available 24/7 in WIB (UTC+7). Indonesian-speaking agents are always on duty.
Frequently Asked
Get Help Now
raja10's support team includes dedicated responsible gaming specialists who are available around the clock, every day of the year — including during Ramadhan, Idul Fitri, and all Indonesian public holidays. Whether you want to activate a self-exclusion, discuss your limits, or simply talk through concerns about your gambling, our agents are here to help without judgment.
All responsible gaming conversations are treated as strictly confidential and are handled separately from general customer support interactions. Your privacy is paramount.
Protect Your Family
If you share a smartphone, tablet, or PC with family members — particularly with children — we strongly recommend installing parental control software that blocks access to online gambling sites. Products such as Net Nanny, Qustodio, and built-in screen-time features on Android and iOS devices can be configured to restrict gambling categories entirely.
Keep your raja10 username and password confidential and never share them with another person. Enable two-factor authentication (2FA) from your Account Security settings to prevent unauthorised access. If you believe your account has been accessed by a minor or an unauthorised party, contact support immediately.
raja10 enforces a strict one-account-per-person policy. Opening additional accounts to circumvent responsible gaming restrictions — such as an active self-exclusion — is a breach of our Terms & Conditions and will result in permanent account closure and forfeiture of balances.
Play Responsibly
Set your limits, know your boundaries, and enjoy the full raja10 experience — from BRI Liga 1 sports betting and slot gacor (Indonesia's most-played high-frequency slot titles) to live casino tables and togel markets — with complete peace of mind.